PilotDelivery is a convenient service designed to make the parcel sending process as easy and efficient as possible. We are looking for energetic and responsible individuals who enjoy interacting with people and being behind the wheel.

Send your parcel

How to start?

To start working at PilotDelivery, you'll need to follow a simple registration process that won't take much time.

Sign up

Complete a simple registration procedure by providing all the required information and documents.

Verification

After submitting your application to work as a courier, we conduct a verification process.

Start working

Once successfully verified, you can download our application and immediately start fulfilling orders.

Our advantages

Working at PilotDelivery, you'll have the opportunity to enjoy a range of benefits that make the job enjoyable and flexible.

Weekly payouts

We value the efforts and time of our couriers and offer a payout system every week.

Flexible schedule

Flexible scheduling and the ability to choose orders allow you to easily balance work and personal life.

Transparent earnings

You'll know in advance how much you'll earn from each completed order. This transparency ensures that you can have clarity on your earnings.

Tips

Satisfied customers have the opportunity to leave you tips, which are not subject to commission from our service.

Download now

Install our courier app right now to start working as soon as possible!

Frequently asked questions

If you have any questions, please check our existing frequently asked questions and their corresponding answers.

How does the delivery of items take place using the PilotDelivery platform?

For the items to be delivered, the Client enters into the Delivery Contract directly with the Courier. The Delivery Contract is regarded as having been entered into from the moment when the Courier confirms the Application via the PilotDelivery Delivery platform.

What is the Courier Balance?

It is the difference between debit and credit turnover amounts in the account on the PilotDelivery Delivery platform.

Is the Courier the employee of the PilotDelivery OÜ company?

In the course of administering the PilotDelivery Delivery platform, PilotDelivery acts only as a provider of the information society service, but not as a party to the Delivery Contract. The Courier is not an employee of PilotDelivery and does not act as a subcontractor of PilotDelivery. The Courier offers the delivery service to the Client as an independent entrepreneur on the basis of the Delivery Contract entered into with the Client for this purpose. PilotDelivery acts as an agent of the Courier.

What kind of information about the Order does the Courier see?

Before the order is confirmed, the Courier sees the time, place of delivery of the Order and its value.

Does the Courier have to execute each order?

The Courier may refuse from executing three Orders within one Calendar Day. After refusing the third order, the access to using thePilotDelivery Delivery platform is blocked for the Courier for five hours.

How does the Courier earn money with the help of PilotDelivery?

For each delivery the Delivery Expense is compensated to the Courier, which is calculated by the PilotDelivery Delivery platform, considering the distance and time of delivery, traffic, weather conditions, the number of Couriers available on the Market, and other factors.

How much is the agent fee that the Courier pays to the PilotDelivery?

The Courier pays to PilotDelivery the Agent Fee for using the PilotDelivery Delivery platform, which makes 25% from the Courier's fee.

Who bears responsibility for performing the Delivery Contract?

The Courier bears sole responsibility for performing the Delivery Contract and for any claims submitted on the basis of the Delivery Contract.

What does the courier have to follow while delivering an item?

The courier has to follow the legislation applicable in the Republic of Estonia, including

the courier must be aware of illegal handling of narcotic and psychotropic substances as well as firearms and ammunition.
the courier must be aware of the requirements that are valid when purchasing alcohol, tobacco, energy drinks, and other products that, according to the valid legislation, require age identification. If a Client wants to order the goods that require age identification, he/she must confirm and/or prove his/her age in the course of placing the order. In addition to that, the Courier delivering the Order may refuse from handing over the goods if the Client does not submit an ID document that could prove that the Client is old enough for purchasing the goods legally.

How does the courier have to behave if he or she thinks that the client is violating the legislation of the Republic of Estonia?

If the Client is violating the provisions of clause 9, the Courier must turn to law-enforcement authorities immediately.

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